Welcome! How can we help?
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FAQ
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- Service Animals Riders
- Street Hailing
- Distracted Driving Policy
- Vehicle Requirements
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- How Rides Work
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- Discrimination Policy
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- Training Program
- lost items
- How to dispute your pay
- Member Pickup/Contact
- Accepting Trips
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- Report a Driver
Keeping Your Vehicle Clean
Having
a clean vehicle is a key part of the Connect Tnc experience. It is relaxing for
passengers (and you!) to ride in a spotless and nice-smelling car. You will be
rated accordingly, so please keep your car clean!!
Wash
and vacuum your car at least once a week to keep it in tip-top condition.
The
inside of your car should be always 100% clear. Make sure you do not leave
papers, car seats or other items on your seats, so that all passengers have a
place to sit. Your trunk should also be cleared out so that passengers with
large bags do not have to hold them and you have room for riders’ with wheelchairs
and walkers.
